Privacy Policy

Last Updated: November 24, 2025

Information We Collect

When you book dumpster rental services with Junkez, we collect:

  • Contact Information: Name, email address, phone number
  • Service Information: Delivery address, dumpster size, rental dates, project details
  • Payment Information: Billing details (processed securely through our payment processor)
  • Communication Preferences: SMS and email opt-in choices

How We Use Your Information

We use your information to:

  • Process and fulfill your dumpster rental booking
  • Send booking confirmations, delivery/pickup notifications, and service updates
  • Contact you about your rental (scheduling, modifications, billing)
  • Improve our services and customer experience
  • Comply with legal obligations

SMS and Email Communications

Transactional Messages: We send booking confirmations via email and SMS to the contact information you provide. These messages are necessary to fulfill your service request.

Optional Updates: If you opt-in, we'll send SMS notifications about delivery and pickup. You can opt-out anytime by replying STOP.

Frequency: You'll receive 1-5 messages per booking. We don't send marketing messages.

Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, communication services (email/SMS)
  • Legal Requirements: When required by law or to protect our rights

Data Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and secure cloud storage. However, no internet transmission is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or deletions
  • Opt-out of SMS communications (reply STOP)
  • Unsubscribe from marketing emails (we don't send these currently)

Contact Us

Questions about this Privacy Policy? Contact us:

Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with a new "Last Updated" date.

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